Privacy Policy

Information We Collect

We collect information that you provide directly to us when enrolling in training programs, including your name, email address, and information about your voice experience level. We also collect information about your program progress, submitted recordings for feedback purposes, and communication preferences.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about individual web pages you view, what websites or search terms referred you to the site, and how you interact with the site.

How We Use Your Information

We use the information we collect to provide and improve our training services, including processing your enrollment, delivering course materials, providing feedback on practice recordings, and communicating with you about your program progress.

We use automatically collected information to understand how visitors use our website, to improve our site functionality, and to analyze general usage patterns. This helps us optimize the user experience and identify technical issues.

We may use your email address to send program updates, training resources, and occasional information about new services that may interest you. You can opt out of these communications at any time.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with service providers who assist us in operating our website and delivering our services, provided those parties agree to keep information confidential.

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your personal information is stored on secure servers located within the European Economic Area. Recording submissions are retained only as long as necessary for feedback purposes and program completion verification.

Your Rights

You have the right to access, correct, or delete your personal information. You may request a copy of the personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data subject to certain legal limitations.

You have the right to object to processing of your personal information, to request restriction of processing, and to request portability of your data to another service provider where technically feasible.

To exercise these rights, contact us at [email protected] with your specific request.

Cookies

We use cookies to enhance your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, see our Cookies Policy.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Information

For questions about this privacy policy or our data practices, contact us at [email protected] or write to:

domain
47 Morrison Street
Edinburgh EH3 8BU
United Kingdom